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WE ARE OPEN!

Dear Guest,

From the moment you step through the doors of Fredrick’s Hotel Restaurant Spa, you can feel the difference. A personal welcome awaits you, with an exceptional level of service where each of your requirements has been anticipated and prepared for. Fredrick’s Hotel, Restaurant, and Spa is a luxury four-star hotel with 37 individually styled bedrooms and suites and versatile areas in which to relax and unwind. Ideal for business or leisure - unobtrusive service, attention to detail, and the guest’s interest is at the heart of this famous hotel. Reception hours: Every day: from 12:00 AM to 12:00 AM

- Our restaurant and all public areas are open. Our services will be back to normal including Afternoon Tea and Dinners.
- Our spa is open with all our facilities available. To keep health & safety standards in place, guests will be allowed 2 hours of spa access per day. Please note if you are having a treatment, this does not tie in with your spa access.

Spa Opening Hours:
Monday - Sunday: 9am-8pm

Treatments Available:
Monday - Friday: 10am-6pm
Saturday - Sunday: 12pm-8pm

We want you to know we are extremely mindful of the health and well-being of both our fabulous team, as well as you, our valued guests. Therefore, we would like to take this opportunity to explain how the new guidance affects us. 

We currently have no reported cases of our staff, their families, or any of our suppliers who have contracted the illness. All our team is fully briefed on the latest situation and guidelines provided by The World Health Organisation, to ensure that the highest possible hygiene standards are maintained throughout every aspect of our hotel.

- Our cleaning standards are extremely high, however now, more than ever, our team is redoubling their efforts to ensure the highest standards of cleanliness throughout the hotel.

- All touchpoints in all public areas are being sanitised at least three times a day.

- All guests are being asked to use hand sanitizer gel on arrival. 

- Soap and hand sanitizer gel are available for guests to use in our washrooms and for staff to use in our back of house locations.

For more information on how we will keep you safe, please click here to view our detailed plan: Fredrick's Covid-19 Commitments. This plan presents what we will do to keep our guests and employees safe from COVID-19.  Each operating department has its own set of procedures that highlights the new policies we intend to operate under. We will continue to refine and update the plan as our experts provide more advice.  Our procedures are not exhaustive but are summarised here to give you some confidence that by booking your stay with us you are in good hands. 

Special thanks
We would also like to take this opportunity to thank the N.H.S and all our key workers for their bravery and continued support; we really appreciate your commitment during these unprecedented times. We look forward to seeing you all soon, stay safe. 

Very best wishes,

Neelesh Chaturvedi, General Manager of Fredrick's Hotel 

Get in touch:
Hotel:  01628 581000  |  Click here to email the Hotel
Click here to email the Spa

 

The ‘We’re Good To Go’ industry standard and supporting mark means businesses across the sector can demonstrate that they are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and check they have the required processes in place.

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